Sales Tax Information

The Wisconsin Legislature authorized a sales tax for both the City of Milwaukee and an increased sales tax for Milwaukee County in 2023 Wisconsin Act 12.

Starting on January 1, 2024, the combined sales tax rate in the City of Milwaukee is 7.9% and 5.9%. for the rest of Milwaukee County.

If you are a resident of West Milwaukee and believe you were overcharged sales tax by any retailer, you are entitled to seek a refund from that retailer.  Please save your receipt.  Wisconsin law states that retailers who over collect sales tax must return the tax collected in error to their customers or remit to the Wisconsin Department of Revenue (DOR).  Contact DOR to report any inaccurate sales tax collection. DOR will follow up on all reports of inaccurate sales tax collection.

Email:  DORSalesandUse@wisconsin.gov

Phone: (608) 266-2776)

 

How do I ask for a refund?

You can ask for a refund in person at the store, or you can submit a written request for a refund to the retailer that over collected sales tax.  Upon a written request, the retailer must review and determine whether the tax was collected in error within 60 days of the request.

 

What if I don’t want a refund and just want the retailer to charge the right tax going forward?

Contact DOR to report any inaccurate sales tax collection.  DOR will follow up on all reports of inaccurate sales tax collection.

Email:  DORSalesandUse@wisconsin.gov

Phone:  (608) 266-2776)

 

How do I know which sales tax applies?

To identify the correct sales tax that applies to your purchase, use the Department of Revenue look up tool.  DOR Wisconsin State and Local Sales Tax Rate Lookup. For in-store purchases, use the store address.  For online purchases of merchandise, use the delivery address.

If an address is missing from the lookup tool or you believe it is assigned to the incorrect municipality, please contact DOR with the address information.

Email:  DORSalesandUse@wisconsin.gov

Phone:  (608) 266-2776)

 

What if the sales tax overpayments exceed $50?

If you have sufficient copies of invoices showing total overpaid Wisconsin sales taxes of $50 or more, you may request a refund directly from the department.  Submit your refund claim using the department’s My Tax Account portal – select “Buyer’s Claim for Refund” to get started.

Sales Tax Information